Statistical process control
for production that never stops.
I design, implement and support SPC systems on InfinityQS Enact and ProFicient. Since 2019 I've run the live quality system of a beverage multinational: 69 production lines across Europe, in operation right now. Most of the work happens remotely. When a job needs me at the plant, I go.
Thirty minutes, no obligation. Bring your InfinityQS question or production issue and I'll tell you whether I can help.
Luca Magosso
LM Solutions is the independent consultancy of Luca Magosso, an SPC specialist who designs, implements and supports statistical process control systems on InfinityQS Enact and ProFicient.
Since 2019 I've built and managed the statistical quality control system of a multinational beverage company, with plants in the UK, Northern Europe, Spain and France. The project began while I worked inside a certified InfinityQS partner; when I went independent, the same client kept me on directly. Today I run the system on my own as an independent consultant: analysis, go-lives, new solutions on Enact, integration with SCADA, ERP and PLC, level 1–2 support, operator training. Mostly remote, on-site when a job calls for it.
My background is IT: C#, Python and SQL, system integration, data historians (AVEVA PI System). I've spent time on the factory floor as well as in the office, and it helps — I understand the line and the systems behind it. I'm a certified Lean Six Sigma Green Belt, hold an SAP S/4HANA credential and work in four languages.
Most of my experience is in food & beverage. That said, a control chart doesn't know what it's measuring: fill weight or torque, Brix or coating thickness, the discipline is the same in any form of series production.
Enterprise SPC programme
2019 – TODAY · MULTINATIONAL BEVERAGE MANUFACTURER- Challenge
- Enterprise SPC across three business units — different sites, systems and local practices, one real-time quality platform.
- Approach
- Standardised control plans, InfinityQS Enact rollout, SCADA/ERP/PLC integration, remote support and user training.
- Outcome
- 85 lines deployed in 15 sites; 69 in operation today, supported daily within the client's ServiceNow workflow.
What I do, in practice
From a brand-new plant to daily support. With Enact (cloud) and ProFicient (on-premise), quality control stops living on paper: charts update in real time, every site is visible, audits get easier.
Troubleshooting & support
A chart stops updating. An integration breaks without warning, and operators quietly stop trusting the data. I find the root cause and fix it, working as level 1–2 support inside your ticketing workflow. When the culprit is a software bug, I isolate it and report it to the vendor.
Training
Hands-on sessions for operators and quality teams: how to read a control chart, what Cpk and Ppk actually say, what to do when a process goes out of control, and the daily use of Enact and ProFicient. Good training shows up as fewer tickets.
Design & implementation
First I study your process, your quality requirements and what's already installed. Then I design and build the solution on Enact or ProFicient and wire it into SCADA, ERP and PLC. Multi-plant rollouts included.
Software changes. SPC principles don't.
SPC is methodology before it is software. If you're on another platform, I'll take a look and give you a straight answer on whether I can help.
How I work
Urgent issue or new project, the order doesn't change: understand first, then act. On statistics and compliance I don't compromise. Everything else adapts to your line.
Assess
How you produce, which parameters matter (fill weight, Brix, pH, whatever your process lives by), what's already in place and where it falls short.
Diagnose
If InfinityQS is already installed, I go through configuration and data flows until the root cause shows up. Starting from zero, I map requirements and constraints before anything gets built.
Act
I fix the issue or build the change, directly in the system, with real line data, in step with the plant team.
Verify
A job is done when it runs stably in production. For training, when the team no longer needs me for the common cases.
Ongoing support
An SPC system doesn't end at go-live; it keeps evolving with production. I stay available.
Technologies I work with
I work with the platforms already in your plant. I know them because I use them every day.
How we work together
No account managers, no layers: you deal directly with the person who does the work.
Remote-first, worldwide
The day-to-day happens remotely, across countries and time zones. Go-lives, line-side training and the trickier integrations bring me on-site.
Typical engagements
- Troubleshooting
- Project support — design & implementation
- Long-term remote support
- On-site visits when required
We define scope and terms together before anything is signed.
Free 30-minute SPC consultation
Every engagement starts with a short call about your process, your systems and the actual problem. If I can help, I'll explain how. If I can't, I'll say so. No obligation either way.
Every production process has a voice. SPC makes it readable.
What people say about me
Public LinkedIn recommendations from client teams, colleagues and managers — most from the multi-site beverage project above.
Luca was solely responsible for maintenance and management of the Enact quality system. His work single handedly ensured that legal quality requirements were being met across multiple countries. No matter what I needed the system to provide, Luca would problem solve and be creative to come up with solutions. As a result of him, quality control within our site and the business as a whole has significantly improved.
Luca was a fantastic help to us when launching our Quality software. His response time to issues was really quick and he took time to understand the issue and provide a solution. He is friendly and supportive and was a critical part of the success of the system.
Luca is very technically capable, organised and efficient in delivering effective solutions for customer challenges and queries. He is also strong at troubleshooting and data manipulation.
Luca is a very reliable employee and has a very extensive and detailed knowledge in the IT field. He shows great motivation and commitment at all times and continuously trains himself in all relevant areas. In addition to his programming skills, he has extensive experience in the implementation of Historian systems (OSIsoft PI) and SPC topics.
Having worked with and mentored Luca in the implementation of quality management systems on food and beverage production floors, it is my pleasure to highly recommend Luca. Luca, apart from being an extremely quick learner, is both a highly technical, analytical and always looking to expand his overall business knowledge. Apart from these professional traits, his personal work ethic is also above reproach.
I've had the pleasure to work with Luca on a very large SaaS roll-out. Luca is a very hard working individual, and he is able to quickly learn technically challenging concepts in different fields (software configuration, manufacturing requirements, statistical process control, etc...), and implement them for clients with a smile! He did a fantastic job managing client expectations while listening to their concerns.
Luca was in my team at Process Automation Solutions and since the very beginning showed high capability of organizing and leading projects, even when facing new situations. Very flexible and open to collaborate to deliver successful results. His strong technical basis joined with his communication skills allow him to quickly become a key player in any project.
Original testimonials in English, from LinkedIn
Frequently asked questions about SPC systems
Short answers to the questions I hear most often — SPC, Cpk and Ppk, limits, platforms.
Are you affiliated with InfinityQS?
No. There are no commercial ties, reseller agreements or commissions behind my advice. I learned the platform working inside a certified InfinityQS partner; today my clients are the manufacturers themselves. If Enact is the right choice I'll say so, and if another platform fits better you'll hear that too.
Do you only work with InfinityQS Enact?
No. Enact and ProFicient are where I have the most depth, but the principles behind SPC don't belong to any vendor. Show me your environment and I'll tell you whether I can support it.
What is statistical process control (SPC)?
SPC watches the process through control charts (X̄-R, p-charts), separating normal variation from the kind that signals a problem, so you can act before producing scrap. Platforms like InfinityQS take that monitoring off paper: centralised data, automatic alerts, every site visible.
What's the difference between Cpk and Ppk?
Cpk measures what the process could do (within-subgroup variation, short term); Ppk measures what it actually does (total variation, long term). When Ppk sits far below Cpk, something is shifting between subgroups: shifts, batches, adjustments. It's the first thing I check in a diagnosis.
What's the difference between control limits and specification limits?
Control limits (UCL/LCL) come from the process itself: statistical calculations place them at ±3σ, and they tell you whether it's stable. Specification limits (USL/LSL) come from the customer, and they tell you whether the part conforms. The two can disagree. A process may drift out of control while staying in spec, and SPC exists to catch that drift early — exactly what the chart at the top of this page shows.
InfinityQS Enact or ProFicient?
Enact is the cloud platform (SaaS): quick to deploy, strong on multi-site visibility. ProFicient runs on-premise and suits plants with infrastructure or validation constraints. Which one is right depends on your IT, your compliance requirements and where you're headed. I use both every day.
Is SPC worth it for small-scale production?
If you manufacture in series, yes. Scrap, rework and recalls cost what they cost, whatever the company size. Cloud platforms like Enact have lowered the entry barrier: start with one line and two or three critical parameters, then grow.
How does SPC fit into a QESH system?
QESH stands for Quality, Environment, Safety and Health. SPC serves the Quality pillar, giving audits the objective evidence they ask for: live data, traceability, documented specification limits. A well-configured system makes an audit easier, not scarier.
Let's talk
Is your SPC system not performing as it should? Are you evaluating InfinityQS for your production? Do you need someone to train your team on control charts?
Every enquiry gets a personal answer. There's no sales team here, and no ticket queue.
- 01Tell me what system or production issue you're dealing with.
- 02Choose a preferred date, time window and time zone.
- 03I reply personally to confirm the call, or to suggest a better next step.
It's a consultation request, not an automatic booking. No calendar access, no cookies, no third-party scheduling platform.
luca@lm.solutions +33 6 26 76 94 85 LinkedIn